Shipping Policy

Last Updated: June 2026

Welcome to Flexwearstudio. We are committed to providing a transparent, reliable, and efficient shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, tracked, delivered, and handled after purchase through our website.

By placing an order with Flexwearstudio, you agree to the terms and conditions outlined in this Shipping Policy.

1. General Shipping Information

At Flexwearstudio, we proudly offer stylish apparel including shirts, tops, shorts, dresses, and outerwear. We work diligently to ensure every order is processed accurately and delivered in a timely manner.

All orders are subject to product availability, payment verification, and shipping address confirmation. Orders are processed during our normal business operations and shipped through trusted national carriers.

We currently ship throughout the United States.

2. Order Processing

After an order is successfully placed, our fulfillment team begins preparing the items for shipment.

Order Processing Schedule

Orders submitted before 5:00 PM EST on a business day will generally begin processing the same day.

Orders placed after the daily cut-off time, on weekends, or on holidays will begin processing on the next business day.

Please note that processing time refers to the period required for order verification, quality inspection, packaging, and preparation for shipment. Processing time is separate from shipping transit time.

3. Shipping Rates

We offer a simple and transparent shipping fee structure.

Shipping Costs

The flat shipping fee applies per order unless otherwise stated during promotional campaigns or special offers.

Shipping charges are displayed during checkout before payment is completed.

4. Estimated Delivery Time

Once an order has been processed and shipped, delivery time depends on carrier operations, destination, weather conditions, and other logistical factors.

Delivery Timeline

Most customers receive their orders within the estimated timeframe; however, actual delivery dates are not guaranteed.

Delivery estimates begin once the package has been accepted by the shipping carrier.

5. Shipping Carriers

To provide dependable nationwide delivery coverage, Flexwearstudio partners with reputable shipping providers.

Delivery Services

Orders may be shipped using one of the following carriers:

• USPS
• UPS
• FedEx

Carrier selection is determined based on destination, package size, service availability, and operational efficiency.

Flexwearstudio reserves the right to choose the most appropriate shipping provider for each shipment.

6. Order Tracking

Once your order has been shipped, a shipping confirmation email will be sent to the email address associated with your purchase.

The shipping confirmation email will include:

• Order number
• Shipment confirmation
• Tracking number
• Carrier information
• Tracking link when available

Customers may use the provided tracking information to monitor shipment progress directly through the carrier’s tracking system.

Tracking information may require up to 48 hours after shipment before updates become visible within carrier systems.

7. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout.

Please verify the following details before submitting your order:

• Recipient name
• Street address
• Apartment or suite number (if applicable)
• City
• State
• ZIP code
• Contact information

Flexwearstudio is not responsible for delivery delays, failed deliveries, or lost packages resulting from incorrect or incomplete address information supplied by the customer.

If an address error is discovered after an order is placed, please contact us immediately. While we will make reasonable efforts to assist, address modifications cannot be guaranteed once processing has begun.

8. Undeliverable Packages

A package may be considered undeliverable for various reasons, including but not limited to:

• Incorrect shipping address
• Invalid recipient information
• Refused delivery
• Failure to retrieve a package held by the carrier
• Restricted delivery location

If a package is returned to us as undeliverable, we may contact the customer to arrange reshipment.

Additional shipping fees may apply for reshipment requests.

9. Delivery Delays

While we strive to meet all estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control.

Potential causes of delays include:

• Severe weather conditions
• Natural disasters
• Carrier operational disruptions
• Transportation interruptions
• Public holidays
• High seasonal order volumes
• Security inspections
• Address verification issues

Delivery estimates should be regarded as good-faith projections rather than guaranteed delivery commitments.

Flexwearstudio shall not be held liable for delays caused by third-party shipping carriers or events outside our reasonable control.

10. Lost Packages

If tracking information indicates that a package has been delivered but the shipment cannot be located, customers should first:

1. Verify the shipping address.
2. Check around the delivery location.
3. Contact household members or neighbors.
4. Contact the shipping carrier directly.

If the package remains missing after these steps, please contact our support team for assistance.

Claims regarding lost shipments should be reported promptly after the expected delivery date.

Each case will be reviewed individually and may require cooperation with the carrier’s investigation process.

11. Damaged Deliveries

We carefully package all products before shipment. However, shipping-related damage may occasionally occur during transit.

If your package arrives damaged:

1. Retain all packaging materials.
2. Take clear photographs of the package and products.
3. Contact our customer support team as soon as possible.
4. Include your order number and supporting images.

Prompt reporting allows us to investigate the issue and determine an appropriate resolution.

12. Partial Shipments

In certain circumstances, items from the same order may be shipped separately.

Reasons may include:

• Inventory availability
• Product packaging requirements
• Operational logistics
• Carrier limitations

Customers will not be charged additional shipping fees when an order is divided into multiple shipments by our fulfillment team.

Separate tracking numbers may be issued for each package.

13. Delivery Attempts

Shipping carriers may make one or more delivery attempts depending on carrier policies and local delivery procedures.

If delivery attempts are unsuccessful:

• The package may be held at a local carrier facility.
• The package may require customer pickup.
• The package may be returned to the sender.

Customers are responsible for monitoring tracking updates and following carrier instructions when delivery issues arise.

14. Shipping Restrictions

Certain shipping destinations may be unavailable due to operational, legal, or carrier restrictions.

We reserve the right to refuse shipment to locations that cannot be serviced safely or efficiently.

If an order cannot be fulfilled due to shipping restrictions, customers will be notified and provided with available options.

15. Risk of Loss and Title

Ownership and risk of loss for products pass to the customer upon delivery of the shipment to the carrier.

Once a package has been transferred to USPS, UPS, FedEx, or another designated carrier, shipping operations become subject to the carrier’s transportation procedures and policies.

16. Order Status Updates

Customers may receive order-related communications throughout the fulfillment process, including:

Customers should monitor their email inbox for shipping notifications and tracking updates.

17. Holiday Shipping

During major holidays and peak shopping seasons, order volumes and carrier activity may increase significantly.

As a result:

• Processing times may occasionally be extended.
• Carrier transit times may be longer than usual.
• Tracking updates may occur less frequently.

We recommend placing orders well in advance during peak seasons to help ensure timely delivery.

18. Customer Support

Our customer service team is available to assist with shipping-related questions, tracking inquiries, and delivery concerns.

Support Information

When contacting support, please include:

• Full name
• Order number
• Email address used for purchase
• Detailed description of the issue

Providing complete information helps us respond more efficiently.

19. Policy Updates

Flexwearstudio reserves the right to modify or update this Shipping Policy at any time to reflect operational changes, legal requirements, or improvements to our services.

Any updates will become effective immediately upon publication on our website.

Customers are encouraged to review this policy periodically to stay informed about current shipping practices.

20. Contact Us

If you have any questions regarding this Shipping Policy or your shipment, please contact us:

Flexwearstudio
Email: support@flexwearstudio.shop
Customer Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday

We appreciate your trust in Flexwearstudio and look forward to delivering quality apparel directly to your door.