Privacy Policy

Last Updated: June 2026

Flexwearstudio (“Flexwearstudio,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard information when you visit our website, make a purchase, contact customer support, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Introduction

Your privacy is important to us. We are committed to maintaining the confidentiality, integrity, and security of personal information collected through our website and services.

This Privacy Policy applies to information collected through:

• Our website
• Customer support communications
• Email correspondence
• Order processing activities
• Marketing communications
• Other interactions with Flexwearstudio

Please review this Policy carefully before using our services.

2. Information We Collect

We may collect information that identifies, relates to, describes, or is reasonably capable of being associated with an individual.

Information You Provide Directly

When placing an order, creating an account, subscribing to communications, or contacting us, you may provide:

• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Payment information
• Account credentials
• Customer support inquiries
• Order details
• Feedback and reviews

Information Collected Automatically

When you access our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Referral URLs
• Website activity
• Pages viewed
• Session duration
• Clickstream data
• Date and time of visits

This information helps us improve website performance and user experience.

Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember preferences
• Maintain shopping cart functionality
• Improve website performance
• Analyze traffic patterns
• Enhance security
• Support marketing activities

Additional details can be found in our Cookie Policy.

3. How We Use Your Information

We may use collected information for legitimate business purposes, including:

Order Fulfillment

• Process orders
• Verify transactions
• Arrange shipping
• Provide order updates
• Manage returns and refunds

Customer Service

• Respond to inquiries
• Resolve disputes
• Provide technical support
• Improve customer satisfaction

Website Operations

• Maintain website functionality
• Monitor performance
• Detect security incidents
• Troubleshoot technical issues

Marketing and Communications

• Send promotional emails
• Notify customers about products
• Provide special offers
• Conduct surveys and research

Customers may opt out of marketing communications at any time.

Legal and Compliance Purposes

• Comply with legal obligations
• Prevent fraud
• Enforce policies
• Protect rights and property

4. Legal Bases for Processing Information

Where applicable, we process information based on:

• Contractual necessity
• Customer consent
• Legal obligations
• Legitimate business interests
• Fraud prevention and security requirements

Processing activities are conducted in accordance with applicable privacy laws.

5. Sharing of Information

Flexwearstudio does not sell customer personal information.

We may share information with trusted third parties when necessary to operate our business.

Service Providers

Information may be shared with:

• Payment processors
• Shipping carriers
• Technology providers
• Website hosting services
• Customer support platforms
• Email service providers
• Analytics providers

These providers are permitted to use information only for authorized business purposes.

Legal Requirements

We may disclose information when required to:

• Comply with laws
• Respond to lawful requests
• Enforce agreements
• Protect customer safety
• Prevent fraud
• Defend legal rights

Business Transfers

If Flexwearstudio undergoes a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of that transaction.

6. Payment Information

Payment transactions are processed through secure third-party payment providers.

Flexwearstudio does not typically store complete payment card details on our servers.

Payment providers maintain their own privacy and security practices.

Customers should review the policies of the applicable payment processor for additional information.

7. Email Communications

We may send emails regarding:

• Order confirmations
• Shipping updates
• Return requests
• Customer service matters
• Promotional campaigns
• Product announcements

Customers can unsubscribe from marketing emails through the unsubscribe link contained in promotional communications.

Transactional emails related to orders and account activities may still be sent when necessary.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders
• Provide services
• Maintain records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Security measures may include:

• Secure network protocols
• Access controls
• Encryption technologies where appropriate
• Monitoring systems
• Fraud prevention measures

Despite these efforts, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Customers use the website at their own risk.

10. International Data Transfers

Depending on your location, information may be processed or stored in countries different from your country of residence.

When such transfers occur, we take reasonable steps to protect personal information consistent with applicable laws.

11. Your Privacy Rights

Depending on applicable laws and jurisdiction, customers may have rights regarding their personal information.

These rights may include:

• Access to personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of processing
• Objection to certain processing activities
• Data portability
• Withdrawal of consent where applicable

Requests may be submitted using the contact information provided below.

Identity verification may be required before processing certain requests.

12. Children’s Privacy

Flexwearstudio does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete such information.

Parents or guardians who believe information may have been collected from a child may contact us for assistance.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

Flexwearstudio is not responsible for:

• Third-party privacy practices
• External website content
• Third-party security measures
• Independent data collection activities

Users should review the privacy policies of any external websites they visit.

14. Analytics and Advertising

We may use analytics and advertising technologies to better understand website performance and customer interests.

These technologies may collect information regarding:

• Device usage
• Website interactions
• Browsing behavior
• Advertising effectiveness

Such information is generally used to improve products, services, and customer experiences.

15. Do Not Track Signals

Some web browsers offer “Do Not Track” settings.

Because there is currently no universally accepted standard for responding to such signals, our website may not respond to all Do Not Track requests.

16. California Privacy Notice

Residents of certain jurisdictions, including California, may have additional privacy rights under applicable laws.

Subject to verification and legal limitations, eligible consumers may request:

• Access to collected information
• Deletion of personal information
• Correction of inaccurate information
• Information regarding data-sharing practices

Requests may be submitted using the contact information provided in this Policy.

17. Changes to This Privacy Policy

Flexwearstudio reserves the right to modify, update, or revise this Privacy Policy at any time.

Changes become effective immediately upon publication on the website unless otherwise required by law.

Customers are encouraged to review this page periodically to remain informed about our privacy practices.

Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

18. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us.

Contact Details

Please include sufficient information regarding your request so that we may respond appropriately.

19. Your Consent

By accessing our website, placing an order, creating an account, subscribing to communications, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and disclosure of information as described herein.

Thank you for trusting Flexwearstudio with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.